Privacy notice

We respect your privacy. When you submit a tour inquiry or request support, we use the information you provide to respond to your request and share relevant booking details.

This notice explains what we collect, why we collect it, and how you can manage your preferences.

1) Information we may collect

  • Contact details (such as name, email, and phone).
  • Request details (preferred date, traveler count, and any notes you include).
  • Communication preferences when you indicate you want email updates.

2) How we use your information

  • To respond to inquiries and confirm practical next steps.
  • To provide helpful guidance related to your request.
  • To maintain accurate records for customer support.

3) When we share information

We only share information as needed to fulfill your request and coordinate the experience with relevant service providers. We don’t sell personal information.

4) Your choices

  • You can choose whether to opt in to email updates for request-related information.
  • If you want changes or have questions, contact our support team.

5) Security

We take reasonable steps to protect information and limit access to authorized team members who need it to help you.

If you have questions about this privacy notice, please reach out through the support page.

Contact support Back to requests